AdvanceFirst presented themselves as a capable organisation that not only knew their business (and ours) but also offered us a solution in the form of a project with dedicated resource to form a joint project team with 2SFG. The first project went to plan and involved the divestment of our frozen pizza product business,” said Steve Bennett, IT Operations Director, “Although not an automatic choice, AdvanceFirst were approached for the next project, which was for the pastry side of our business; and with a fair proposal plus a proven record with us were offered the opportunity, which they delivered on, working closely with the 2SFG designated team. For the third project, it was a more obvious choice to use AdvanceFirst and once more they delivered, this time with the branded biscuit side of our business! With the can do attitude of their entire team and the ability to work with our team, as one virtual unit, the project was once again delivered to the satisfaction of all.

EDI reduces the manual workload between us and our suppliers and automates purchase orders, ASNs and invoices. It also enables to have a relationship with different vendors as some vendors only support ordering via EDI and do not accept manual orders. Intercept-400 makes our entire life easier by automating a lot of manual processes. Without Intercept-400 we would have to manually trade with many vendors and some of these vendors do not support manual orders which would cause us to be unable to order from these vendors. We have been a long term user of Intercept-400 and have been very happy with it. It solves many challenges and issues for us by enabling automation for our business.

Tesco Underwriting uses AdvanceFirst, and their market-leading EDI software solutions, because these solutions both work and have proven to be extremely reliable and stable. AdvanceFirst always treat us as a valued a customer and with thousands of messages being exchanged with our business partners and trading communities each day, we have to feel totally confident in who and what we use to manage our critical business data.

Fiskars UK faced a potentially hefty five figure fine for “apparently” not delivering against an Order. With the various tools available to AdvanceFirst, and its willingness to help, by tracking the alleged offending Order it was able to provide proof for Fiskars UK that the Order was never received in the first place. This saved further time and effort regarding the dispute, and indeed a potential fine, as well as a damaged relationship, had Fiskars UK been unable to prove that the Order was never placed.

Connectivity issues based on our geographical location has always been a problem. By utilising AMOS and having a fully hosted solution within AdvanceFirst Technologies data centre, this was a perfect solution to resolve our issues. Having the power of AMOS at our finger tips allows us to know with confidence that we can fulfil any of our customers EDI requirements. Furthermore, AMOS allows us to work on internal projects that we thought weren’t possible. Automating real time data to our warehouse was a massive project to us internally, but AdvanceFirst Technologies made this simple and viable. I would like to take this opportunity on behalf of the Bakkavor Bread division to thank you and the Advance First team for 25 years of impeccable service and support. Your Companies can-do approach exemplifies professionalism and immense flexibility in the world of EDI, a pleasure and a privilege, many thanks.